6. To me, the characters were the most important piece of the story, however, Larson did not do exceptionally well in that field. H.H. Holmes was a charming, handsome gentleman as was the architect. But, the characters are so alike in some ways and polar opposites in others. They are charming with blue eyes and skilled in their occupations, but Holmes is a murderer. The contrast between the two characters is especially important for the change of view from discussing the architect and villain.